Management Courses
- CTT17 - New to management
- CTT18 - Developing staff well- being, communication and team building
- CTT19 - Improving staff performance
CTT17 - New to management
Managing teams and departments involves utilizing new skills for many professionals. This course will explore tried and tested models of management and team leadership to develop effective management styles and techniques. The course is suitable for new heads of schools, senior and middle managers and anyone involved in leading a team.
The course will cover:
- effective strategies for managing people including conflict resolution and managing change
- task and project management skills
- time management and delegation
- performance management and interview skills.
CTT18 - Developing staff well- being, communication and team building
Organisations are now required to address staff well-being as part of their service. This course explores the concept of well being and its benefits and offers practical ways to improve effectiveness and better working practices. This course is designed for all who would benefit from learning how to enhance their effectiveness at communicating and performing in teams and with clients and colleagues at all levels.
The course will cover:
- understanding emotional well-being, including positive thinking techniques and steps for building self esteem
- using emotional intelligence to solve problems - practical and helpful menus and models for dealing everyday life in the work place
- positive and assertive communication skills - including strategies for dealing with difficult people and situations and increasing personal effectiveness
- positive climates in the workplace
- coherent messages
- effective and dynamic team leadership
- developing staff into supportive team players.
CTT19 - Improving staff performance
This course will help set up performance management practice which will allow staff members to develop their skills and performance. It will suggest ways of having challenging conversations, coaching models for developing skills and guidance on supportive structures ad systems.
The course will cover:
- performance management theory and practice
- assertive communication skills
- mentoring and coaching skills
- helpful structures and systems.